tc555 Privacy Policy

Data Controller Information

tc555 ("we", "us", "our") acts as the data controller for all personal data collected through the tc555 website and mobile platform located at https://tc555.bet. As data controller, tc555 determines the purposes and means by which your personal data is processed. We are committed to handling your data responsibly, transparently, and in accordance with applicable data protection principles.

This Privacy Policy applies to all individuals who access or use the tc555 platform, including registered players, visitors who browse without registering, and individuals who contact tc555 support. It covers data collected through the website, any mobile-optimised version of the platform, and all communications between you and tc555 (including email and live chat).

If you have any questions about how tc555 handles your personal data, or if you wish to exercise any of your privacy rights, you may contact our Data Protection team at any time using the following details:

By using the tc555 platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, you should discontinue use of the platform. We may update this policy from time to time; material changes will be communicated via a notice displayed on the platform before the changes take effect.

Personal Data We Collect

tc555 collects personal data through several channels: directly from you when you register and use the platform, automatically as you interact with the website, and occasionally from third-party verification partners. The categories of personal data we collect are set out in the table below.

tc555 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or biometric data beyond the photograph included in KYC identity documents. Where tc555 does receive such a photograph as part of a KYC submission, it is used solely for identity verification purposes and is stored securely with restricted access.

How We Use Your Data

tc555 processes your personal data only for specific, legitimate purposes and only where we have a valid legal basis to do so. The following list details each purpose for which tc555 uses your data, along with the corresponding legal basis.

• Account creation and management: To register your account, authenticate your identity at login, and maintain your account profile. Legal basis: performance of a contract.
• Payment processing: To facilitate deposits and withdrawals via bKash, Nagad, Rocket, Upay, and other supported payment methods. Legal basis: performance of a contract.
• KYC and age verification: To verify that you are aged 18 or above and to confirm your identity in accordance with anti-money laundering obligations. Legal basis: legal obligation.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent transactions, account takeovers, bonus abuse, and other prohibited conduct. Legal basis: legitimate interests.
• Responsible gaming monitoring: To identify patterns of play that may indicate a gambling problem and to implement self-exclusion or deposit limit requests. Legal basis: legal obligation and legitimate interests.
• Customer support: To respond to your enquiries, resolve disputes, and process complaints. Legal basis: performance of a contract and legitimate interests.
• Platform improvement: To analyse usage patterns, troubleshoot technical issues, and improve the overall quality and performance of the tc555 platform. Legal basis: legitimate interests.
• Marketing communications: To send you promotional offers, bonus notifications, and news about tc555 products — but only where you have given explicit consent to receive such communications. You may withdraw this consent at any time. Legal basis: consent.

Data Sharing & Third Parties

tc555 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We share your data only in the specific circumstances described in this section, and only with parties who are contractually bound to handle your data securely and in accordance with applicable data protection standards.

The categories of third parties with whom tc555 may share your personal data are as follows:

• Payment processors: bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, BRAC Bank, and other payment partners receive the financial data necessary to process your transactions. These partners are subject to their own data protection obligations.
• Identity verification providers: Third-party KYC and age-verification services receive identity documents you submit so they can verify your identity on tc555's behalf. These providers are contractually bound to use your data solely for verification purposes.
• Game software providers: Casino and slot game providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive anonymised or pseudonymised gameplay data necessary to operate their games on the tc555 platform. Personal identity data is not passed to game providers.
• Analytics and technology partners: Platform analytics providers and cloud hosting partners may process technical and usage data to support the operation and improvement of the tc555 platform. These partners act as data processors under tc555's instructions.
• Legal and regulatory authorities: tc555 may disclose your personal data to law enforcement agencies, regulatory bodies, or courts where we are legally required to do so — for example, in response to a valid court order or anti-money laundering investigation.
• Business transfers: In the event of a merger, acquisition, or sale of tc555's business assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and the privacy policy of the new entity before the transfer takes effect.

All third-party data processors engaged by tc555 are required to sign data processing agreements that reflect the obligations of this Privacy Policy and impose equivalent security and confidentiality standards on the processing of your data.

Cookies & Tracking Technologies

tc555 uses cookies and similar tracking technologies to deliver a functional, personalised, and secure platform experience. A cookie is a small text file placed on your device by a website server. It cannot execute programs or deliver viruses to your device. Cookies are uniquely assigned to your browser and can only be read by the web server that issued them.

tc555 uses the following categories of cookies:

You can control cookies through your browser settings. Most browsers allow you to refuse new cookies, delete existing cookies, or be notified when new cookies are set. Please note that restricting strictly necessary cookies will impair the functionality of the tc555 platform, including your ability to log in and access your account.

Data Retention Periods

tc555 retains your personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable legal and regulatory obligations. The following retention periods apply to the main categories of data we hold:

• Account and identity data: Retained for the duration of your active account plus 5 years following account closure, in order to comply with anti-money laundering record-keeping requirements.
• Financial transaction records: Retained for a minimum of 5 years from the date of each transaction, in accordance with financial record-keeping obligations.
• KYC verification documents: Retained for the duration of your active account plus 5 years following account closure. Copies of identity documents are stored in an encrypted, access-controlled environment with strictly limited internal access.
• Customer support communications: Retained for 3 years from the date of the interaction, to support dispute resolution and quality monitoring.
• Technical and usage logs: Retained for 12 months from the date of collection for security monitoring and fraud detection purposes.
• Marketing preferences and consent records: Retained for 3 years from the date consent was given or withdrawn, as evidence of your communications preferences.

Once a retention period expires, tc555 will securely delete or anonymise the relevant personal data. Where data is anonymised rather than deleted, the anonymised records may be retained indefinitely for statistical and analytics purposes, as they no longer constitute personal data.

Your Privacy Rights

As a player on the tc555 platform, you have a number of rights with respect to the personal data we hold about you. These rights are described below. To exercise any of these rights, please contact tc555 at [email protected] with the subject line "Privacy Request". We will respond within 5 business days of receiving your request.

• Right of access: You have the right to request a copy of all personal data that tc555 holds about you. We will provide this information free of charge in a structured, commonly used format.
• Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it. You may also update certain information directly through your account settings.
• Right to erasure: You have the right to request the deletion of your personal data where tc555 no longer has a legitimate or legal basis for retaining it. Please note that we may be required by law to retain certain data even after an erasure request — in such cases, we will explain what data must be kept and why.
• Right to restriction: You may request that tc555 restricts the processing of your data in certain circumstances — for example, while the accuracy of data is being verified following a rectification request.
• Right to data portability: Where tc555 processes your data on the basis of your consent or as necessary for a contract, you have the right to receive your data in a portable, machine-readable format so that you can transfer it to another service provider.
• Right to object: You have the right to object to tc555's processing of your personal data where that processing is based on our legitimate interests. If you object, tc555 will cease the relevant processing unless we can demonstrate compelling legitimate grounds that override your interests.
• Right to withdraw consent: Where tc555 processes your data on the basis of your consent (for example, for marketing communications), you may withdraw that consent at any time without affecting the lawfulness of any processing carried out before the withdrawal.

Data Security Measures

tc555 takes the security of your personal data seriously. We implement a range of technical and organisational measures designed to protect your data against unauthorised access, accidental loss, disclosure, alteration, or destruction. While no online platform can guarantee absolute security, tc555's security posture is built on industry best practices and is reviewed regularly.

The primary security measures in place at tc555 include the following:

• TLS/SSL encryption: All data transmitted between your browser or mobile device and tc555 servers is encrypted using Transport Layer Security (TLS), preventing interception during transit.
• Encrypted data storage: Sensitive data fields — including identity document scans, payment method identifiers, and passwords — are stored in encrypted form in tc555's databases. Passwords are hashed using a modern, computationally expensive algorithm; tc555 staff cannot view your password in plain text.
• Access controls: Access to personal data within tc555's systems is restricted on a strict need-to-know basis. Staff members are granted only the minimum access permissions required for their role, and all access is logged and audited.
• Intrusion detection and monitoring: tc555's platform is monitored continuously for anomalous activity, intrusion attempts, and security incidents. Automated alerts trigger an immediate response from the security team when suspicious patterns are detected.
• Regular security assessments: tc555 conducts periodic security reviews and vulnerability assessments to identify and remediate potential weaknesses in the platform before they can be exploited.
• Incident response: In the event of a data security breach that is likely to result in a risk to your rights and freedoms, tc555 will notify affected players without undue delay and will take all reasonable steps to contain the breach and mitigate its impact.

This Privacy Policy was last reviewed and updated in January 2026. tc555 reserves the right to update this policy at any time. The most current version will always be available at https://tc555.bet/privacy-policy. Continued use of the tc555 platform following any update to this policy constitutes your acceptance of the revised terms.